Student Service

Student administration


Student enrolment is generally done one day before, or on the day of, the commencement of classes in any block. However, if the students have valid reasons they can enroll during the first week of the classes. After the first week, students cannot enroll. An enrolment application form needs to be completed on the day of enrolment, and once every six months.

Upon arriving in Australia students are required to advise Hamro College of your residential address and telephone number and of any subsequent changes to their residential address. As per the government’s Tuition Protection Service (TPS) policy, international students are required to update their current address at least every six months by using the change of address or name form of HIBT. Under Section 20 of the ESOS Act, the institute is obliged to send warning notices at student’s last known address which are aimed help prevent breaches of student’s visa conditions relating to attendance or academic performance. Hence, it is the student’s responsibility and in their own interests to ensure that they always update their address details at the institute to ensure they receive important information about their courses, fees and possible breaches of their student visa. Additional information on student visa issues is available on the DIBP’s website.


Student orientation (Orientation Day) is conducted from 8:00 am to 10:00 am on the day of the commencement (or intake) of the classes in each Block of the term. For students with exceptional or special circumstances, enrolments will be extended until the end of first week of classes in each Block. Its purpose is to inform new students of most aspects of life at the institute and to provide an introduction to studying, Sydney’s costs of living, transportation, facilities, banking and accommodation as well as about the academic matters such as attendance policy, satisfactory course progress policy, fee payment and refund policy, as well as other relevant polices that affect students. In case of international students, they will be oriented about the ESOS Act and National Code 2007. Students have an opportunity to familiarise themselves with campus facilities and to ask questions to institute’s staff and trainers. On the Orientation Day, students will be given a copy of the Student Handbook. Dates for the Orientation Day are listed on this website, or you can call reception at 0280652990 to find out the date and time of orientation.

Time Table

Students will be provided the timetable for the current block and the term at the time of orientation or enrolment.

Academic Calendar

Students will be provided the academic calendar for the full academic year. The academic calendar is also available in the institute’s website.

Student Counselling

At Hamro College we not only focus on growing student’s academic potential but also their personal growth. We understand that studying in a new environment can be an overwhelming experience. This can be even more so for international students studying away from family and friends. Our trainers and administrative staff provide students one-to-one support and counselling services if required and develop intervention strategy accordingly if they are at risk of not completing their course or they have some cultural shock. Accessing the student support and counselling service can provide an opportunity to better understand their situation and explore the possibilities for bringing about positive change.

Other Service

IT services

Hamro College has large number of computers for free use by students. Students can also access free computer and unlimited Wi-Fi and internet.

Library and Resources

Hamro College has a library with good collection of books and training resources from various suppliers used in training and delivery of Business and Accounting courses. Students can study or do their assignments or home work in the library and can borrow books or training resources and return before the due date.

Airport Pickup

Airport pickup is available to international students arriving in Sydney. Applications for this service can be made to student support services prior to departure from their countries. Students will be met at airport arrivals and taken to their requested accommodation. A minimum of 10 working days’ notice is required prior to student’s arrival. For airport maps and arrival information relevant to you, visit Sydney Airport

Accommodation options

Student Support Services of Hamro College can provide the students with help in finding accommodation and understanding lease and tenancy conditions. Temporary accommodation can be arranged before students leave home allowing their time on arrival to consider where and how they would like to be accommodated in the longer term. Student notice boards and newspapers often advertise rooms, apartments and houses for rent. Hamro College, however, is not responsible about any accommodation services or costs.


Living with an Australian family is called Homestay. Homestay is an excellent introduction to the Australian way of life and provides a great opportunity to practice speaking English. Students will be treated as part of the family by their hosts. The fee for homestay covers: 7 breakfasts, 7 dinners and 2 lunches on the weekend

Single rate: student’s own room, with bed, desk for study and wardrobe
Shared rate: 2 students sharing one room with bed, desk and wardrobe

The minimum length of stay in a home is 4 weeks. If students wish to leave their homestay they must inform their host 2 weeks before they leave. This is called 2 weeks’ notice. For information about homestay and shared accommodation please talk to Student Services.

Homestay is a wonderful way to share a unique cultural experience. AHN Homestay hosts will help students with life in Australia, and advise them of general safety, accommodation and welfare information.

Information on Homestay for students:
Telephone: 1300 697 829 OR 61 2 8905 0321
Greenwich Village Accommodation
33 Greenwich Road, Greenwich NSW 2065
Tel: +61 2 9436 1881


Sydney has a large number of backpacker accommodations of good quality with low price. Before students stay at backpacker accommodation, they should ask to see the facilities and the bedrooms. Prices for backpackers vary greatly and depend on how many people they are prepared to share a room with. Staying in backpacker accommodation is a good way to meet other travelers and make new friends.

Share accommodation

Shared accommodation is where students live with other people in a house or apartment. Students may share a bedroom or have a bedroom to themselves and the cost of utilities like electricity and gas are shared between the people in the household. A notice board is available at the campus for people to put up notices for room available.

Where to look for accommodation?

The following is a list of places where you can go to find advertisements for accommodation:

  • Student noticeboards around College
  • Newspaper classifieds (MX, Sydney Morning Herald, Daily Telegraph)
  • Real Estate Agent windows & websites
  • Local shopping centre noticeboards (Sydney Westfield, Woolworth)
  • Online student accommodation services

About Australia

Australia is the sixth largest country in the world and has the lowest population density per square kilometre. It is a unique and diverse country in every way – in culture, population, climate, geography, and history. Australia is a natural wonderland of beautiful beaches, crystal blue waters, amazing ancient rock formations and pristine rainforests. It has 16 world heritage listed properties with its historic townships, bustling cities, vivid landscapes and exotic flora and fauna all adding to its unique appeal.

Much of Australia’s exotic flora and fauna cannot be found anywhere else in the world. The culture and customs consists of a rich tapestry of nationalities including traditions, legends, myths and folklore. The indigenous ‘Dream time’ forms the base of tens of thousands of years of spiritual aboriginal art and culture.

In Australia over 200 different languages and dialects are spoken, including over 45 indigenous languages. Most commonly spoken languages (other than English) are Italian, Greek, Cantonese, Arabic, Vietnamese and Mandarin.

The cost of living in Australia compared to the USA, Western Europe, and the United Kingdom is quite economical. The average international student in Australia spends about A$360.00 per week or A$18,000.00 per year on: accommodation, food, clothing, entertainment, transport, international and domestic travel, telephone, and incidental costs. This cost does not include tuition fees.

For a more updated estimate of living costs in Australia, please refer to:
living cost australia

While this is a realistic guide, it is important to remember that individual circumstances will vary by location, course and lifestyle. When students are structuring their budget they also need to take into account the following: tuition fees, health insurance, and working while you study

For further information about Australia, please visit following links:

Living and studying in Sydney

Sydney is the most populous city in Australia and is the state capital of New South Wales. It is located on Australia’s south-east coast of the Tasman Sea. As of June 2014, the greater metropolitan area had an approximate population of 4.61 million people. Inhabitants of Sydney are called Sydneysiders, comprising a cosmopolitan and students, visitors and immigrants from across the world.

The site of the first British colony in Australia, Sydney was established in 1788 at Sydney Cove by Arthur Phillip, commodore of the First Fleet as a penal colony. The city is built on hills surrounding Port Jackson which is commonly known as Sydney Harbour, where the iconic Sydney Opera House and the Harbour Bridge feature prominently. The hinterland of the metropolitan area is surrounded by national parks, and the coastal regions feature many bays, rivers, inlets and beaches including the famous Bondi Beach and Manly Beach. Within the city are many notable parks, including Hyde Park and the Royal Botanic Gardens.

Sydney often ranks highly in various world cities rankings. It has hosted major international sporting events, including the 1938 British Empire Games and the 2000 Summer Olympics. The main airport serving Sydney is Sydney Airport and the main port in the city is Sydney Harbour.

The weather in Sydney may change many times during the day. During the spring and summer months, temperatures can range from 15 degrees to 40 degrees Celsius, in the middle of the day. Students are advised to dress lightly but always carry a light jumper (sweater) or cardigan for the evenings. During autumn and winter, the temperature ranges from 5 to 15 degrees Celsius. Students should wear a jacket or coat, especially in the city, where the wind is strong and cold. Although it does not snow in Sydney, winter may be very cold because most homes do not have central heating system.

Public transport is very easy to use in and around Sydney and also quite cheap. If students are over 15 years of age, they must pay the adult fare for all transports. International students in NSW are not eligible for concession fares. Students should note that buses from the city and from major bus interchanges only take pre-paid tickets during peak hours. For more information please check the living in Sydney

Important websites and phone numbers

Lifeline –

Lifeline connects people with care by providing services in Suicide Prevention, Crisis Support and Mental Health Support.

Overseas Student Ombudsman –

The Overseas Students Ombudsman investigates complaints about problems that overseas students have with private education and training in Australia. The Ombudsman also: provides information about best practice, complaints handling to help private education providers manage internal complaints effectively, publishes reports on problems and broader issues in international education that we identify through investigations.

SuicideLine –

SuicideLine is a professional telephone counselling service where qualified counsellors are always available to listen and support you. We are here 24 hours a day, seven days a week to help you. Our specialist counsellors are here to provide you with free, confidential counselling, support and information, when you need it most

BeyondBlue –

Beyondblue is a national, independent, not-for-profit organisation working to address issues associated with depression, anxiety and related disorders in Australia.

Kids Help Line –

Kids Helpline is Australia’s only free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

Alcoholics Anonymous –

Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.

Gamblers Anonymous –

Gamblers Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from a gambling problem. The only requirement for membership is a desire to stop gambling. Our primary purpose is to stop our gambling and to help other compulsive gamblers do the same.

Men’s Referral System –

We provide free, anonymous and confidential telephone counselling, information and referrals to men to assist them to take action to stop their violent and controlling behaviour.

International Student Care –